Privacy Policy

Last updated: December 2024

1. Introduction

At Frolentik, we are committed to protecting the privacy and personal information of our Canadian users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free social casino games platform.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

  • Age verification confirmation
  • Contact information (if you reach out to us)
  • Feedback and correspondence

2.2 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and general location (country level)
  • Usage data (pages visited, time spent, interactions)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our free social casino games
  • Verify user eligibility (19+ Canadian residents)
  • Improve and personalize user experience
  • Analyze usage patterns to enhance our platform
  • Respond to user inquiries and provide support
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

  • Essential Cookies: Necessary for the platform to function
  • Analytics Cookies: Help us understand how users interact with our games
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate the platform
  • Legal Requirements: When required by Canadian law or legal process
  • Safety: To protect the rights and safety of users and the public

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights Under Canadian Law

Under PIPEDA and applicable provincial privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent for certain processing activities
  • Request deletion of your personal information
  • Lodge a complaint with the Privacy Commissioner of Canada

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our free social casino games are strictly for individuals aged 19 and over in Canada. We do not knowingly collect information from anyone under this age. If we become aware that we have collected information from a minor, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer at: [email protected]